Shipping policy

Thank you for shopping with Luxzia. We aim to deliver your orders across Pakistan quickly and safely.

Shipping Area

1. We currently ship all across Pakistan.

Order Processing

1. Orders are usually processed within 1–2 business days after confirmation.

2. Orders placed on weekends or public holidays will be processed on the next working day.

3. To prevent fake or incorrect orders, Luxzia may contact customers via call or WhatsApp to confirm orders before shipping. Orders that cannot be confirmed may be cancelled.

Delivery Time

1. Estimated delivery time is 3–5 business days, depending on your location.

2. Delivery to remote areas may take slightly longer.

Shipping Charges

1. Shipping charges (if applicable) will be shown at checkout.

2. Occasionally, free shipping promotions may be offered.

Cash on Delivery (COD)

1. We offer Cash on Delivery (COD) across Pakistan.

2. Customers must provide correct name, phone number, and delivery address to ensure successful delivery.

Delivery Delays

1. While we aim for timely delivery, delays may occur due to courier services, weather conditions, or unforeseen circumstances. We appreciate your patience in such cases.

Incorrect Address

1. Customers are responsible for providing the correct shipping address and contact information. We are not responsible for deliveries made to incorrect details provided by the customer.

Contact Information

If you have any questions regarding shipping, please contact us:

Store: Luxzia

Owner: Ahmad Zia

Email: luxzia.official@gmail.com

WhatsApp / Phone: +92 344 0628218